---
title: How It Works
description: Our digital solution includes all the tools you need to manage, optimise and report on your employee wellbeing strategy.
---

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- [How It Works](https://chnnl.app/how-it-works)
- [Customer Case Studies](https://chnnl.app/case-studies)
- Tools & Resources 
    - [Foundations of Psych Safety](https://chnnl.app/foundations-hazard-identification)
    - [Team Challenges](https://chnnl.app/teamchallenges)
    - [Extra Webinars](https://chnnl.app/free-education)
- [Clinical Research](https://chnnl.app/research-index)
- [Press & Awards](https://chnnl.app/press-and-awards)
- [Contact Us](https://chnnl.app/contact-us)

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## How It Works. 

 

 

 

![how-chnnl-works-for-organisations](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/how-it-works-intro-img.png?width=1140&height=1017&name=how-it-works-intro-img.png) ![pulse-check-rings](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/pulse-check-rings.png?width=1000&height=830&name=pulse-check-rings.png)

## Measure & Optimise Your Employee Wellbeing Strategy

[![GET STARTED](https://no-cache.hubspot.com/cta/default/7493826/0f7eeec0-5537-4769-bbbd-cf7ee87bc310.png)](https://cta-redirect.hubspot.com/cta/redirect/7493826/0f7eeec0-5537-4769-bbbd-cf7ee87bc310)

Our solution is made up of three groups of features that allow your wellbeing lead to gather information from the team members, encourage engagement with wellbeing resources, and report on progress and the general psychological experience at work.

Support the team and meet your H&S compliance requirements with ease.

 

###### EaSy Compliance

### chnnl Analytics

Report on the psychological wellbeing of your team, engagement in your company’s wellbeing resources, & the psychosocial risks present in their daily experience at work.

![chnnl dashboard](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/temp-dashboard1.png?width=600&height=383&name=temp-dashboard1.png)

## Included Features

![analytics-icon](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/analytics-icon.png?width=90&height=90&name=analytics-icon.png)

##### WHO 5 Score

![well-score](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/well-score.png?width=90&height=90&name=well-score.png)

##### Psychological Wellbeing Score

![gauge](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/gauge.png?width=90&height=90&name=gauge.png)

##### Psychosocial Risks Analysis

![charts](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/charts.png?width=90&height=90&name=charts.png)

##### ISO45003 Compliance

![chnnl-listen](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/chnnl-listen.png?width=2000&name=chnnl-listen.png)

###### always on data capture

### chnnl Listen

Gather 100% feedback on your team wellbeing, resource engagement, and daily experience at work. Track ISO45003, WHO-5 indicators and key ROI metrics to inform dynamic reports every day.

## Included Features

![smiley-pete](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/smiley-pete.png?width=90&height=90&name=smiley-pete.png)

##### Pulse Checks

![thick black tick](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/thick%20black%20tick.png?width=90&height=90&name=thick%20black%20tick.png)

##### Survey Tool

![speak-up](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/speak-up.png?width=90&height=90&name=speak-up.png)

##### Speak Up Tool

![journal-1](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/journal-1.png?width=90&height=90&name=journal-1.png)

##### Private Journal

###### Resource management

### chnnl Engage

Employees gain easier access to book services available to them. Wellbeing leads can easily & securely customise access to these services from the dashboard.

![mockup2](https://chnnl.app/hs-fs/hubfs/mockup2.jpg?width=2000&name=mockup2.jpg)

## Total Security

![Ellipse 86](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Ellipse%2086.png?width=77&height=77&name=Ellipse%2086.png)

User Inputs and anonymised

![Line 9](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Line%209.png?width=2&height=151&name=Line%209.png)

![Ellipse 86](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Ellipse%2086.png?width=77&height=77&name=Ellipse%2086.png)

100% secure platform

![Line 9](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Line%209.png?width=2&height=151&name=Line%209.png)

![Ellipse 86](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Ellipse%2086.png?width=77&height=77&name=Ellipse%2086.png)

xxx

![Line 9](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Line%209.png?width=2&height=151&name=Line%209.png)

## Included Features

![books](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/books.png?width=90&height=90&name=books.png)

##### Resource Management

![appointment](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/appointment.png?width=90&height=90&name=appointment.png)

##### In-app Booking

![clock](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/clock.png?width=90&height=90&name=clock.png)

##### In-app Prompts

![Wellbeing](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/Wellbeing.png?width=90&height=92&name=Wellbeing.png)

##### Clinical Services

![chnnl-learn-lrg-1](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/chnnl-learn-lrg-1.png?width=700&height=440&name=chnnl-learn-lrg-1.png)

###### self-guided education

### chnnl Learn

Increase your knowledge in of key leadership topics, including data-driven leadership, culture & inclusivity, strategy measurement, ISO45003 compliance & psychological safety.

## Who we help

![Mask group (18)](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Mask%20group%20(18).png?width=232&height=232&name=Mask%20group%20(18).png)

![Ellipse 72](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Ellipse%2072.png?width=233&height=233&name=Ellipse%2072.png)

![Ellipse 72](https://chnnl.app/hs-fs/hubfs/chnnl-oct-2022/img/Ellipse%2072.png?width=233&height=233&name=Ellipse%2072.png)

## Included Features

![learning](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/learning.png?width=90&height=90&name=learning.png)

##### Learning Portal

![streamline_computer-webcam-video-work-video-meeting-camera-company-conference-office](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/streamline_computer-webcam-video-work-video-meeting-camera-company-conference-office.png?width=90&height=90&name=streamline_computer-webcam-video-work-video-meeting-camera-company-conference-office.png)

##### Regular Webinars

![learn-icon](https://chnnl.app/hs-fs/hubfs/Website%20Assets%20May%202023/learn-icon.png?width=90&height=91&name=learn-icon.png)

##### Leadership Training

###### Wellbeing to ROI

## How We Measure Employee Wellbeing

Understanding the efficacy of your employee wellbeing strategy and return on investment requires metric indicators viewed within an empathetic context.

[![LEARN MORE](https://no-cache.hubspot.com/cta/default/7493826/4b002c9e-b61a-4bf6-9365-e6a42d3e7969.png)](https://cta-redirect.hubspot.com/cta/redirect/7493826/4b002c9e-b61a-4bf6-9365-e6a42d3e7969)

## For Leaders

 

 

### 01 Centralised Wellbeing  Resource Management

Manage the employee wellbeing resources your company is offering in one centralised place. Update your database by removing discontinued providers, or add new services for the team to use.

Enjoy one URL to direct people to browse resources available to them in internal communications.

### 02  Easy Engagement & Compliance Reporting

Meet your H&iS compliance and employee wellbeing strategy reporting requirements with ease. 

 

chnnl makes ISO45003 reporting simple, and helps you to navigate the conversations around ROI on employee wellbeing easier and more organised.

 

Know which employee wellbeing resources the team are loving, or those that are not getting enough engagement to warrant re-investment.

### 03 Become A Psychological Safety Expert

chnnl Learn provides you with a one-stop-shop for psychological safety & data-driven leadership education.

 

- Self-guided learning hub
- Regular online webinars
- Team training

 

So you and other leaders can become experts and encourage a workplace that is psychologically safe.

### 04 Save Lives & Prevent Serious Harm

Sometimes when people message in through the app, they require urgent medical support. We provide a 24/7 clinical services team to manage any messages containing suicidal ideation or other serious indicators. 

 

We work with your leadership team to set up a bespoke process to trigger when cases like this occur. 

[![GET STARTED](https://no-cache.hubspot.com/cta/default/7493826/d8189a44-7af0-42f3-b4f0-5e01973b0b52.png)](https://cta-redirect.hubspot.com/cta/redirect/7493826/d8189a44-7af0-42f3-b4f0-5e01973b0b52)

## For Employees

### 01 Easy Wellbeing Resource Access

Explore and book the wellbeing services and products your company is providing for you. Try new ways to improve you wellbeing.

### 02 Completely Anonymous Feedback

Feedback about your genuine work experiences, and report on anything that is causing you distress in your role.  Or, let management know what you are finding valuable and want more of.

 

chnnl is 100% anonymous so you can feel safe speaking your truth.

### 03 Get Emergency Mental Health Support

Find immediate psychological support with ease, and reach out if you're in urgent distress.

[![GET STARTED](https://no-cache.hubspot.com/cta/default/7493826/d8189a44-7af0-42f3-b4f0-5e01973b0b52.png)](https://cta-redirect.hubspot.com/cta/redirect/7493826/d8189a44-7af0-42f3-b4f0-5e01973b0b52)

![product-suite-0523](https://chnnl.app/hs-fs/hubfs/product-suite-0523.png?width=1000&height=643&name=product-suite-0523.png "product-suite-0523")

###### What Makes us different

## 4 Years of Clinical Research

Unlike most other digital solutions available in the employee wellbeing industry, we are scientifically backed by 4 years of clinical research.

[![Browse Research](https://no-cache.hubspot.com/cta/default/7493826/90adcfed-0564-47d1-a3c2-b011a4ee2d97.png)](https://cta-redirect.hubspot.com/cta/redirect/7493826/90adcfed-0564-47d1-a3c2-b011a4ee2d97)

![research index-1](https://chnnl.app/hs-fs/hubfs/research%20index-1.png?width=600&height=600&name=research%20index-1.png)

#### chnnl clients have seen

 

11 %

Decreased staff   
turn over

2 x

Staff twice as engaged   
in their work

14 %

Increased revenue   
growth

###### GET STARTED

## Speak with us today

With chnnl you're able to implement your future-focused, people-first organisational strategy by capturing what’s happening on the frontline and putting it front and center in the important conversations happening in the boardroom.

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 About

- [About Us](https://chnnl.app/our-story)
- [Overview of chnnl](https://chnnl.app/how-it-works)
- [chnnl for Healthcare](https://chnnl.app/healthcare)
- [Client Stories](https://chnnl.app/case-studies)
- [Clinical Research](https://chnnl.app/research-index)
- [Press & Awards](https://chnnl.app/press-and-awards)
- [Free Education](https://chnnl.app/free-education)

 Contact

- [hello@chnnl.app](mailto:hello@chnnl.app)
- [+64 27 406 7940](tel:+64%2027%20406%207940)
- Level 18, PWC Tower Commercial Bay, 7 Queen Street Auckland 1010 New Zealand

 Contact

- [hello@chnnl.app](mailto:hello@chnnl.app)
- [+64 27 406 7940](tel:+64%2027%20406%207940)

 Contact

- Level 18, PWC Tower Commercial Bay, 7 Queen Street Auckland 1010 New Zealand

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